Terms & Conditions

Welcome to MAQ. By accessing or using our website and our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By booking a service, browsing our website, or submitting any information, you confirm that you have read, understood, and agreed to these Terms & Conditions.

2. Services Provided

MAQ offers travel-related services including:

  • Custom travel packages

  • Hotel bookings

  • Transportation arrangements

  • Travel assistance and support

We reserve the right to modify or discontinue any part of the services at any time without prior notice.

3. User Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information

  • Not use the website for unlawful activities

  • Not attempt to hack, damage, or disrupt the website’s functionality

  • Use the services only for personal, non-commercial purposes

4. Booking & Payments

  • All bookings are subject to availability.

  • Prices may change due to seasonal fluctuations, availability, or supplier changes.

  • A booking is confirmed only after payment is received.

  • Any additional charges (taxes, fees, upgrades) will be communicated before final confirmation.

5. Cancellation & Refund Policy

  • Cancellation policies vary based on the package or hotel provider.

  • Refunds (if applicable) will follow the policy of the respective hotel or service provider.

  • MAQ is not responsible for delays or cancellations caused by airlines, hotels, or external events (weather, strikes, government restrictions).

6. Travel Documents

Customers are solely responsible for:

  • Valid passports

  • Visas

  • Health requirements

  • Any other travel-related documentation

MAQ is not liable for losses arising from incomplete or incorrect travel documents.

7. Limitation of Liability

MAQ is not responsible for:

  • Loss of personal belongings

  • Travel delays or cancellations

  • Accidents, injuries, or health issues during the trip

  • Third-party service provider negligence

Our role is limited to arranging travel services; the responsibility for service delivery lies with hotels, airlines, and transportation partners.

8. Intellectual Property

All content on this website — including text, images, logos, and graphics — is the property of MAQ.
You may not copy, modify, or distribute any content without written permission.

9. Privacy

Your privacy is important to us. By using our site, you agree to our Privacy Policy regarding data collection, usage, and protection.

10. Changes to Terms

MAQ reserves the right to update these Terms & Conditions at any time. Continued use of the website implies acceptance of the updated terms.

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